About the role

  • Accurate checking of the daily log on a timely manner.
  • Escalate of complaints to the concerned party to solve it as quickly as possible.
  • Zero mistakes in card transfers will avoid sending cards and pins to the wrong branches.


Requirements

Educational Requirements
  • Bachelor’s degree
Experience, Knowledge, and Technical Skills
  • Electronic payment & card services
  • Experience as a call center officer
Competencies Required
  • Moral Values Orientation
  • Performance Excellence
  • Problem Solving
  • Customer Service Excellence
  • Delegation Skills
  • Teamwork
  • Communication Skills
  • Customer Service
  • Decision Making


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